Privacy Policy — 799bd

Overview

Introduction and Scope of This Policy

799bd ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 799bd website at https://799bd.ws ("the Platform"). This Privacy Policy ("Policy") describes in full how we collect, use, store, share, and protect personal information in connection with the registration and use of our online casino, sports betting, live dealer, and payment services. This Policy applies to all registered players, visitors, and any person who interacts with the Platform in any capacity, including via mobile browser access from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other locations in Bangladesh and beyond.

By registering an account on 799bd or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and, if applicable, close your account by contacting our support team.

Data Collection

What Personal Data We Collect

We collect only the personal data that is necessary for the operation of the Platform, the delivery of our services, and compliance with applicable legal obligations. The categories of personal data we collect are as follows:

Data Use

How We Use Your Personal Data

Personal data collected by 799bd is used only for the specific purposes set out below. We do not sell your personal data to any third party. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected without first obtaining your explicit consent.

• 1

  Account Registration and Service Delivery

  We use your identity and contact data to create and manage your account, verify your age and identity, process deposits and withdrawals, and provide customer support. This is the primary purpose for which your data is collected and the basis on which the Platform operates.

• 2

  Fraud Prevention and Security

  We use technical data, payment data, and gaming activity data to detect and prevent fraudulent transactions, money laundering, account takeover attempts, and bonus abuse. This processing is essential for the integrity of the Platform and the protection of all players.

• 3

  Responsible Gaming Monitoring

  We use gaming activity data to monitor patterns that may indicate problem gambling — including unusually high deposit frequency, rapid bet escalation, or repeated use of self-exclusion tools. Where such patterns are detected, our responsible gaming team may reach out proactively.

• 4

  Platform Improvement and Analytics

  We use anonymised or aggregated technical data and gaming activity data to understand how players use the Platform, identify technical issues, improve game performance, and develop new features. Individual players cannot be identified from this aggregated data.

• 5

  Legal and Regulatory Compliance

  We use identity, payment, and transaction data to comply with applicable anti-money-laundering obligations, financial record-keeping requirements, and any other legal obligations that require us to retain or disclose personal data. We process this data because we are required to do so by law, not based on consent.

Legal Basis

Legal Basis for Processing Your Data

799bd processes personal data only where there is a valid legal basis for doing so. The legal bases on which we rely are as follows:

• A

  Contractual Necessity

  Processing of identity, contact, and payment data is necessary for us to perform our contract with you — i.e., to provide the Platform services you registered for, including account management, game access, and payment processing.

• B

  Legal Obligation

  Certain data processing — particularly retention of transaction records and identity documents — is required by applicable anti-money-laundering and financial regulations. We process this data because the law requires it, independent of your consent.

• C

  Legitimate Interests

  We process technical data and gaming activity data for fraud prevention, security monitoring, and platform analytics on the basis of our legitimate interest in operating a safe, fair, and well-functioning gambling platform. We have assessed that this processing does not override your fundamental privacy rights.

• D

  Consent

  Where we process your data for marketing communications or optional personalisation features, we do so only on the basis of your explicit consent. You may withdraw consent at any time by updating your notification preferences in account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Data Sharing

When and With Whom We Share Your Data

799bd does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only with recipients who are contractually bound to maintain appropriate data security standards:

• i

  Payment Service Providers

  We share payment-related data with bKash, Nagad, Rocket, Upay, and other licensed payment processors solely to the extent necessary to execute your deposit and withdrawal transactions. These providers are bound by their own privacy policies and applicable financial regulations.

• ii

  Technology and Game Content Partners

  We share game session data with our game content providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to the extent necessary for game integrity, RTP certification, and technical support. These providers receive only the minimum data required for their specific function and are contractually prohibited from using it for any other purpose.

• iii

  Legal and Regulatory Authorities

  We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so by a valid legal order, warrant, or statutory obligation. In such cases, we disclose only the minimum data required to satisfy the legal request.

• iv

  Business Transfers

  In the event of a merger, acquisition, restructuring, or sale of all or part of 799bd's business, personal data held by 799bd may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will use reasonable efforts to ensure that appropriate data protection safeguards are maintained and that affected players are notified.

Cookies

Cookies and Tracking Technologies

799bd uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, remember your login session, maintain account security, analyse Platform performance, and deliver a consistent experience across your visits. Cookies are small data files stored on your device by your browser at the instruction of the Platform. They do not contain executable code and cannot be used to access your payment wallets or device files.

We use three categories of cookies: (a) Essential cookies, which are strictly necessary for the Platform to function and cannot be disabled — these include session authentication tokens and security cookies; (b) Functional cookies, which remember your language preferences and account settings; and (c) Analytics cookies, which help us understand how players navigate the Platform so we can improve performance and content. You may disable functional and analytics cookies through your browser settings. Disabling essential cookies will prevent you from logging in to your account.

Data Retention

How Long We Keep Your Data

799bd retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: (a) Account registration data — retained for the duration of your account and for a minimum of 5 years following account closure, to satisfy financial record-keeping and anti-money-laundering obligations; (b) Transaction records — retained for a minimum of 5 years from the date of the transaction; (c) KYC identity documents — retained for the duration of the account and for 5 years following closure; (d) Customer support communications — retained for 2 years from the date of the communication; (e) Analytics and usage data — retained in anonymised or aggregated form for up to 3 years.

When the applicable retention period expires, personal data is either securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where you request deletion of your account before the end of the applicable retention period, 799bd will deactivate your account and restrict access to your data, but will retain the minimum data required by law for the remainder of the retention period before permanently deleting it.

Your Rights

Your Data Protection Rights

As a player on the 799bd platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact 799bd support with your request. We will acknowledge your request within 5 business days and respond substantively within 30 calendar days.

Security

How We Protect Your Data

799bd takes the security of your personal data seriously and applies industry-standard technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include: SSL/TLS encryption for all data transmitted between your device and the Platform; encrypted storage of sensitive account data including hashed passwords (plain-text passwords are never stored); access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis; routine security audits and vulnerability assessments of Platform infrastructure; and monitoring of all financial transactions for signs of fraud or unauthorised activity.

Despite these measures, no method of electronic transmission or storage is 100% secure, and 799bd cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 799bd will notify affected players promptly and take all reasonable steps to contain and remediate the breach. You can contribute to the security of your account by choosing a strong, unique password and by never sharing your login credentials with any other person.

Children

Children's Privacy and Under-21 Access

The 799bd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Registration is not permitted for persons under 21, and age verification is applied at the withdrawal stage to enforce this requirement. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on the Platform, please contact 799bd support immediately.

Policy Updates

Changes to This Policy and How to Contact Us

799bd reserves the right to update or modify this Privacy Policy at any time. When we make material changes — meaning changes that meaningfully affect how we collect, use, or share your personal data — we will update the "Last updated" date at the top of this page. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.

If you have any questions about this Privacy Policy, about how your personal data is handled, or about exercising your data rights, please contact 799bd support. Our support team is available around the clock and will direct your query to the appropriate team member. Contact email: [email protected] (plain text — not a clickable link). We do not accept privacy enquiries by phone or through third-party channels. All privacy-related communications must be submitted in writing via the support email address.

Next Steps

Your Privacy is Protected. Ready to Play?

Now that you understand how 799bd handles your data, you can play with confidence. Create your account, explore our full game library, or read our FAQ for answers to common questions.